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Easy to assemble. Adjust to bike lengths easily. Well constructed. Securing the bikes is a little more work than the pricier racks on the market but for this price I can live with that.
About a year ago we replaced our 25 year old trunk/bumper mount rack with a Saris trunk rack, which we loved. A couple of months ago we bought an SUV and found out our Saris rack would not work and we would have to buy and install a trailer hitch and a hitch mounted bike rack. I was not going to spend $500+ for a bike rack, especially after paying $300+ to purchase and install the hitch! I did my research, ready many reviews, considered value (cost, quality, ease of use) and decided on the Allen Easy Load. The hitch installation tech put the rack together for me, took him about 20 minutes, so I cannot comment on how difficult it is to install. This past weekend my wife and I loaded it on the trailer hitch, really tightened down the wobble bolt, easily adjusted the rack to accommodate our bikes, easily secured our bikes and away we went. The rack was very secure, no wobble or vibration. While driving you would not even know there is a bike rack on the SUV. Easy to unload the bikes and now that we have adjusted the rack to accommodate our bikes it was a snap to reload and unload our bikes. We are very happy with our Allen rack and the price we paid for it, buying directly from Allen!
The rack arrived quickly but I have yet to put it together...I’m excited to get to it but I think the cold temps and snow have me waiting til spring. Your customer service and prompt delivery have me thinking you’re an awesome company and I have already spread the word to friends near and far. Thank you