Authorized Dealers and Third Party Resellers
At ALLEN, we are committed to providing our customers with high-quality products and exceptional service. To ensure that you receive authentic products that meet our standards and are covered by our warranty, please review the following policy regarding unauthorized sellers:
Authorized Sellers
The ALLEN Limited Warranty applies only to new products that are purchased and shipped directly from one of the following sources:
The ALLEN Limited Warranty applies only to new products that are purchased and shipped directly from one of the following sources:
- Allen (official company sales channels)
- Amazon.com (ships and sold by Amazon or Allen)
- Walmart
- Any other authorized reseller expressly approved by ALLEN
If you are uncertain whether a retailer is authorized, please contact ALLEN before making your purchase.
Unauthorized Sellers
Products purchased from unauthorized sellers are not covered under the ALLEN warranty. Unauthorized sellers may include third-party resellers on marketplaces or websites that are not expressly authorized by ALLEN to sell our products. These items may be counterfeit, defective, damaged, or improperly stored, and therefore do not qualify for warranty coverage.
Products purchased from unauthorized sellers are not covered under the ALLEN warranty. Unauthorized sellers may include third-party resellers on marketplaces or websites that are not expressly authorized by ALLEN to sell our products. These items may be counterfeit, defective, damaged, or improperly stored, and therefore do not qualify for warranty coverage.
Used or Reconditioned Items
The ALLEN Limited Warranty does not apply to any used, refurbished, or reconditioned items, regardless of the seller or the platform from which they were purchased. Warranty coverage applies only to brand-new products purchased from authorized sellers as outlined above.
The ALLEN Limited Warranty does not apply to any used, refurbished, or reconditioned items, regardless of the seller or the platform from which they were purchased. Warranty coverage applies only to brand-new products purchased from authorized sellers as outlined above.
Why This Policy Matters
Purchasing from unauthorized sources or buying used products can result in:
Purchasing from unauthorized sources or buying used products can result in:
- No eligibility for warranty coverage
- Increased risk of receiving counterfeit or damaged items
- Lack of access to ALLEN’s customer support and service
To guarantee that your purchase is protected, always buy directly from ALLEN or an authorized seller.
