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The adaptor itself works great. No complaints with the product whatsoever! Unfortunately though, I provided a PO Box as a delivery address and UPS doesn’t deliver to PO Boxes. I normally expect the seller would not allow a sale to be finalized without a deliverable address but this wasn’t the case here. The sale was processed and the item shipped without an issue. It wasn’t until after the product was hung up at UPS for multiple days (the tracking progress only showed “delay”) that I was able to get an answer as to why by physically going into UPS. Allen Sports customer service offered absolutely no assistance and the automated phone assistant for UPS just took me in circles. It was quite frustrating!! Now that I can finally tote my bike though, I am quite happy! The Allen bike rack that I also bought was a great value and works very well.
Will work great for bike with no center pole, one problem is length of handlebar post on bike--when it is tall it creates a upward slope from seat to top of handlebar, so bike will not travel level. With a longer cable on securing pin, it could be secured to down pole and keep bike more level, eliminating possible wheel drag. I will be making a longer cable for my use.
The delivery time was under an acceptable time. Overall the product met my expectation as it is easy to use in the bikes. Only thing is under rain conditions the water stays inside and it quickly shows signs of oxide in the bolts
Does just what it's supposed to do. no tools, no fuss. very simple. and it arrived quickly!
Easy to use. Works great. Also, great customer service. Thank you!