Recently had an incident that damaged the locking knob on 4 bike QR model. The total experience working with customer service in ordering the correct part with their instructions for replacement to the actual replacement was relatively painless. Very good quality part. Great customer service!
Service was quick. The part worked as it should.
Great people n fast service. A family member borrowed my bike rack & broke the key off & you guys got it to me in time for our anniversary bike ride
Awesome. Worked perfectly
Part works fine. The only issue I have is that before purchasing the part I wanted to have Allen confirm it was compatible with my rack. I emailed Allen with model and requested confirmation and never got a response. I took a chance purchasing and fortunately it worked fine