I ordered replacement parts for my bike rack. I had them within a few days and was right back to normal carting our bikes around. Thank you for your quick service to meet my needs. If I need anything else, I'll be back for sure. Thank you all!
Looked all over for replacements and finally found. Much less expensive than buying whole new bike rack.
Everything was awesome. Easy to order, fast shipping, would definitely order from Allen again!
I ordered two replacement tie-down straps for my Allen bike rack. They came fairly fast, but one was totally damaged—it was not in a bag like the other and the strap was shredded almost in half. An email to Allen resulted in a speedy reply that they would replace without further questioning—and they did. I don’t know if I would recommend this product (I have had trouble with it in the past) but I was very happy with the service that I received.
Awesome. My old straps that must be like a decade old finally started to shred because they are in the sun all day. Got great use out of them but time to replace. I was stoked to see that I could easily replace them with new cradles that fit perfectly. thank you!