Completely easy. Ordered 6 replacement parts. Rack was so old that 6 of the 8 had plastic parts that were broken, or straps that were frayed. Now, it's like brand new. Assembly was simple. Came exactly as advertized.
overall experience was good
Good, but i hate paying shipping
The parts were exactly what I ordered and arrived about 6 days from my order date.
Cut off the bent end at the bend. Used fender washer and sheet metal screw to replace the bent metal stops. Saved my 550R rack that is about 25 years new.