Ordered the new tie downs and they arrived in a couple days. Exact replacements fit better (tighter)than the original. Easy to install (1 bolt each side), slide the old ones off and new ones on. Been a great bike rack. Its on its 2nd car!!
Worked perfectly. Quality product. Simple to install.
Works great. I added another down cradle for my Ex 5
Extremely satisfied with the Bike Rack I purchased six or seven years ago, these good quality and inexpensive replacement cradles that I recently purchased saved me having to buy a new one as the nylon straps eventually suffered from weather damage that is to be expected especially in hot Texas sun. I love companies that have got it together like Allen, they didn't have to sell these replacements and could have just tried to sell me a new rack, instead they sell these replacements at a very reasonable price and have earned my loyalty for sure.
Installed easily in minutes, and they work wonderfully - just ordered 4 more.