I was happy to get a pair $8/piece w/ $8 shipping. In first shipment I received only one. Only way to contact customer service is via e-mail. Once sent, received 2nd. Very happy.
Very good product - reliable replacement. No problems with installation. The 3 bike rack has been through years of tough weather. Bent in a car wash and straighten back out in a welding shop. Reasonably priced. Timely delivery...Business as it should be!
The replacement parts were easy to exchange Only problem is they are 1/8 longer than the old ones Had to cut down spacers 1/8 to fit Easy job